Policies
Official policy documents for Synub products and Synub Center, including privacy, terms, refunds, and open-source notices.
All-service policies
5Synub Open Source Notice
This notice explains the open source software Synub uses, its licensing principles, where notices are provided, and how to report issues.
- Synub respects and complies with open source license obligations.
- Per-service libraries and full license texts are provided within each product.
- Report suspected missing or incorrect notices through the channel below.
Synub Privacy Policy
This policy explains what personal data Synub Inc. processes, why, how long it is kept, when it is transferred abroad, and how you can exercise your rights.
- Synub collects only the minimum information needed to provide its services.
- Information is used for operations, support, security, and legal compliance.
- App services collect an advertising identifier to serve ads; you can reset it or opt out of personalized ads.
Synub Refund Policy
This policy explains withdrawal of purchase and refund criteria for paid features, digital content, subscriptions, and event rewards.
- You may request withdrawal of purchase and a refund as provided by law.
- Digital content that has already been provided or used may not be eligible for withdrawal.
- App-market payments are also subject to each market's refund process.
Synub Terms of Service
These terms set out the conditions for using Synub services, the rights and duties of users and Synub, and how changes and disputes are handled.
- These terms set the basic conditions and rights for using Synub services.
- Users must not disrupt operations or infringe the rights of others.
- Changes are notified in advance; unfavorable changes are notified 30 days ahead.
Consent Notice for Advertising-Related Processing and Cross-Border Transfer
This notice explains what you consent to when Synub apps serve ads, what happens if you decline, and how to withdraw consent.
- Synub apps transfer an advertising identifier to Google LLC (United States) in order to serve ads.
- This is a third-party provision rather than outsourcing, so separate consent is obtained under Art. 28-8(1)1 of the Personal Information Protection Act.
- You can use the app without consenting; non-personalized ads are served instead.
App-specific policies
3CouchTrader Account & Data Deletion
How CouchTrader users can request deletion of their account and associated data, which data is deleted or retained, and the applicable retention periods.
- CouchTrader is an entertainment virtual clicker game operated by Synub Inc.
- Account deletion can be requested via the Privacy Request Center or by email.
- On deletion, the account, device identifier, and game progress data are erased.
Tikkle — Data Handling and Deletion Notice
Tikkle is a coin-merging puzzle that stores game data on your device. There is no account or login; only an anonymous identifier, nickname, and score are sent to the server when you join the weekly ranking. The only other information that leaves the device is the advertising identifier.
- Game records, settings, and items are stored only on your device.
- There is no account. No login or email is collected, and the player identifier is an anonymous value not linked to your name (kept across reinstalls to preserve your ranking; reset on a factory reset).
- When you join the weekly ranking, an anonymous identifier, nickname, and score are sent to the Synub ranking server.
Mochi — Data Handling and Deletion Notice
Mochi is a mochi-merging puzzle that stores game data on your device. There is no account or login; only an anonymous identifier, nickname, and score are sent to the server when you join the weekly ranking. The only other information that leaves the device is the advertising identifier.
- Game records, settings, and items are stored only on your device.
- There is no account. No login or email is collected, and the player identifier is a random value generated on your device.
- When you join the weekly ranking, an anonymous identifier, nickname, and score are sent to the Synub ranking server.